Randy Koteles
Marengo,Illinois
Summary
Results-oriented pharmacy technician with strong attention to detail and problem-solving skills. Extensive experience in medication management and training, committed to enhancing patient care and streamlining pharmacy operations.
Overview
28
28
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Crystal Lake, IL
11.2010 - Current
- Assisted in medication dispensing and inventory management to ensure accurate patient care.
- Supported pharmacists in processing prescriptions and verifying medication interactions.
- Trained junior pharmacy technicians on operational procedures and customer service best practices.
- Implemented process improvements for prescription filling, enhancing workflow efficiency.
- Maintained compliance with regulatory standards and safety protocols within pharmacy operations.
- Collaborated with healthcare professionals to address patient inquiries regarding medications and therapies.
- Streamlined inventory control processes, reducing waste and ensuring product availability.
Production Lead
Qualex, Kodak
Elgin, IL
11.1998 - 10.2008
- Oversaw production workflows to ensure efficiency and adherence to safety protocols.
- Trained and mentored team members to enhance operational capabilities and performance.
- Implemented process improvements that increased overall productivity and reduced waste.
- Coordinated cross-functional teams to streamline production schedules and resource allocation.
- Monitored quality control measures, ensuring compliance with industry standards and specifications.
- Analyzed production data to identify trends, leading to informed decision-making for process adjustments.
- Developed training programs aimed at enhancing staff skills and knowledge in equipment operation.
Education
Pharmacy Technician - Pharmacy
Elgin Community College
Elgin, IL12-2008
Associate of Science -
Elgin Community College
Elgin, IL05-1992
High School Diploma -
Elgin Larkin High School
Elgin, IL06-1987
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Manual and automated medication dispensing
- Workflow optimization
- Pharmacy law compliance
Accomplishments
Received an email of recognition of great customer service while working at the Streamwood, IL Walmart Pharmacy on October 17th, 2015 from my Regional Health & Wellness Director Nemish Shah Region 53 Wisconsin.
In addition, received an email from my Market Health & Wellness Director Jill Haim on October 8th, 2015 thanking me for giving outstanding customer service.
Timeline
Certified Pharmacy Technician
Walmart
11.2010 - Current
Production Lead
Qualex, Kodak
11.1998 - 10.2008
Pharmacy Technician - Pharmacy
Elgin Community College
Associate of Science -
Elgin Community College
High School Diploma -
Elgin Larkin High School