Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
AdministrativeAssistant

Randy Michelle Morosales

Kissimmee,FL

Summary

Multi-faceted, efficient & reliable administrative professional with 19 years of experience. Proficient in all of the standard office desktop software, Diversified skill sets covering administrative support, client relations, writing, human resources & recruiting, account management and project management. Excellent inter-personal, phone and digital communication skills.

Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Orlando Health
05.2015 - Current
  • Screen calls and visitors.
  • Operate copy machine and fax machine.
  • Distribute incoming mail.
  • Order supplies.
  • Establish and maintain files and records on an ongoing basis.
  • Conducts research, data collection, and some analysis of information.
  • Schedule and maintain calendar of appointments for the Infection Prevention Department Senior Director.
  • Organize meetings including distributing materials, arranging of refreshments, transcribing minutes and make travel arrangements when necessary.
  • Work independently on special projects.
  • Compose and type routine and non-routine correspondence, reports, special projects, technical papers, etc.
  • Create, prepare and coordinate presentations, including charts, graphs, etc.
  • Create and maintain databases and spreadsheets.
  • Assist in preparing and monitoring budget.
  • Perform routine problem solving.
  • Work with sensitive employee information and confidential organization information.
  • Interact professionally with all levels of management.
  • Significant employee contact and customer service.
  • Served as back up support for the Chief Medical Officer, VP of Quality & Patient Safety and AVP of Outcome Management

Department Secretary

Orlando Health
03.2006 - 05.2015
  • Answered phone calls, routed callers, took messages and provided routine information to callers.
  • Screened calls and visitors.
  • Liaison to the vendors
  • Operated copy machine and fax machine.
  • Distributed incoming mail.
  • Ordered supplies.
  • Established and maintained files and records on an ongoing basis.
  • Researched and analyzed routine questions.
  • Scheduled and maintained calendar of appointments for the manager.
  • Organized meetings including distributing materials, arranging of refreshments, transcribing minutes and making travel arrangements when necessary.
  • Typed routine correspondence, reports, special projects, technical papers, etc., usually from written copy.
  • Prepared charts, graphs, etc. for presentations.
  • Tracked progress of special projects.
  • Maintained laboratory policy and procedures current and up to date.
  • Assisted in preparation and/or monitoring of budget.
  • Performed routine problem solving.
  • Worked with information of a confidential nature.
  • Used moderate discretion; worked under general supervision.
  • Substituted as coverage for the Laboratory phone center.
  • Organized supplies and prepared staff for Community Health Fair events

Administrative Assistant/Secretary

Tews Company
12.2005 - 03.2006
  • Assumed the Secretary or Administrative Assistant position at various company's on a temporary basis.
  • Prioritized workloads
  • Typed and composed routine correspondence.
  • Established and maintained files
  • Screening calls
  • Scheduling and maintaining calendars
  • Organized meetings, made travel arrangements and other special projects.

Education

Associates Degree -

Monroe Business Institute
Bronx, NY
06.1989

Skills

  • Excel proficiency
  • Skilled in Microsoft Outlook communication tools
  • Skilled in formatting and editing in Microsoft Word
  • Cost tracking
  • Service excellence
  • Confidentiality compliance expertise
  • Strategic meeting organization
  • Supply chain coordination
  • Systematic file handling
  • Proficient schedule organization
  • Travel arrangement coordination
  • Event planning
  • Meeting documentation support

Certification

  • IAAP Certified Professional Secretary, Orlando, FL – October 2012
  • Certified/Bonded Notary Public, Orlando, FL

LANGUAGES

English
Spanish

Timeline

Administrative Assistant

Orlando Health
05.2015 - Current

Department Secretary

Orlando Health
03.2006 - 05.2015

Administrative Assistant/Secretary

Tews Company
12.2005 - 03.2006

Associates Degree -

Monroe Business Institute

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