Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
StoreManager

Randy Myers

Sherman,TX

Summary

Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about supply chain practices and documentation requirements. Supportive Supply Chain Associate proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering 3 years of excellence in manufacturing industry.

Overview

3
3
years of professional experience

Work History

Account Specialist

Fastenal
McKinney, TX
08.2021 - Current
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Completed routine and complex account updates to resolve problems.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Prepared timely and accurate reports each month outlining cost savings and value-added data.
  • Documented customer habits and preferences and recommended product and service updates to management.
  • Handled book of business consisting of 40 different accounts, ranging from manufacturing to aerospace mechanics.
  • Maintained vertical growth of over 10% consistently.

Branch Operations Manager

Fastenal
McKinney, TX
10.2020 - 08.2021
  • Trained employees on proper procedures and strategies to improve productivity.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Assessed employee performance and developed improvement plans.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Supply Chain Associate

Fastenal
McKinney, TX
11.2018 - 10.2020
  • Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Supervised 6 staff members tasked with handling materials management, planning, purchasing and customer service duties

Education

Bachelor of Science - Agricultural Business

Texas A&M University - Commerce
Commerce, TX
05.2018

Associate of Science - Business Administration

Panola Early College High School
Carthage, TX
05.2015

Skills

  • Selling Skills
  • Sales Statistics Analysis
  • Customer Relations
  • Verbal and Written Communication
  • Business Development
  • Account Management
  • Program Optimization
  • Inventory Management
  • Customer Service
  • Planning and Implementation
  • Supply Chain Distribution
  • Supplier Performance Management
  • Continuous Improvement Strategies
  • Partner Relationship Management

Accomplishments

  • Earned the “District Branch Operation Manager of the Quarter” Award in Q1 of 2021.
  • Earned the “District Branch Operations Manager of the Quarter” Award in Q2 of 2021.

Timeline

Account Specialist

Fastenal
08.2021 - Current

Branch Operations Manager

Fastenal
10.2020 - 08.2021

Supply Chain Associate

Fastenal
11.2018 - 10.2020

Bachelor of Science - Agricultural Business

Texas A&M University - Commerce

Associate of Science - Business Administration

Panola Early College High School

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Randy Myers