Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about industrial practices and documentation requirements.
Overview
9
9
years of professional experience
Work History
Account Specialist
Applied Industrial Technologies
Indianapolis, IN
10.2021 - Current
Increased revenue by 95% through cold calling and opening new accounts/ strengthening customer relationships.
Worked independently with minimal supervision.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Negotiated prices, terms of sales and service agreements.
Outside Sales Representative
Fastenal
Defiance, Ohio
06.2019 - 10.2021
Doubled my book of business originally assigned to my name.
Promoted to a multi-territorial rep with a larger territory in multiple locations.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Prepared and deliver customer sales quotes.
Quoted prices, credit terms and other bid specifications.
Informed customers of promotions to increase sales productivity and volume.
Production Machinist
G.T. Technologies
Defiance, Ohio
07.2018 - 05.2019
Used CNC and manual equipment to perform both initial and final machining.
Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Closely monitored equipment to detect and report malfunctions and prevent accidents.
Automatic Press Operator
Defiance Stamping Company
01.2013 - 04.2018
Loaded and positioned raw materials in loading and feeding mechanisms.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Reviewed completed orders for quality and accuracy.
Measured and inspected machined parts to conform to product specifications.