To seek and maintain a full-time position that offers professional challenges that promotes the growth of my interpersonal skills, effective time management and problem solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Planet Fitness
01.2024 - 03.2025
Spearheaded member retention initiatives, achieving a ROI of 11% as of November 2024.
Led and completed training programs, resulting in a 65% increase in internal employee promotion and development.
Advanced rapidly within the company, progressing from Member Service Representative to standing hiring manager in just 8 months through targeted personal and professional development.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate of Arts - Communication
College of Southern Nevada
Las Vegas, NV
05-2028
High School Diploma -
Centennial High School
Las Vegas, NV
05-2023
Skills
Customer service
Personnel Management
Decision-making
Team leadership
Policy enforcement
Project management abilities
Certification
Microsoft Certified, Azure Fundamentals - Microsoft Corporation.
Adobe Certified Expert (ACE) – Adobe Systems Incorporated.