Randy Poulsen
Sunset,Utah
Summary
Operations leader with 20+ years of management experience and 14 years as store manager. Delivered consistent low shrink scores and turnover. Earned Presidents Club FY24 and FY26 after taking store 0863; exceeded commercial sales goals with $1.4M+ last year.
Overview
21
21
years of professional experience
Work History
Store Manager
AutoZone
Layton, Utah
08.2005 - Current
- Managed daily store operations, ensuring strict adherence to company policies.
- Supervised team members, trained on customer service standards to elevate customer interactions.
- Monitored inventory levels, coordinating efficient stock replenishment processes.
- Implemented visual merchandising strategies, improving product visibility and driving sales.
- Resolved customer complaints and maintained positive shopping experiences.
- Conducted regular staff meetings to communicate goals and updates effectively.
- Analyzed sales data to identify trends, informing strategies to enhance store performance.
Education
High School Diploma -
Northridge High School
Layton, UT05-2002
Auto Body -
Davis Tech
Kaysville, UTASE Parts Certification -
University of Utah
Salt Lake City, UTSkills
- Inventory management
- Visual merchandising
- Customer service
- Team leadership
- Sales analysis
- Customer relationship management
- Staff training
- Effective communication
- Time management
- Payroll management
- Loss prevention
- Multitasking and organization
- Recruiting and hiring
Timeline
Store Manager
AutoZone
08.2005 - Current
High School Diploma -
Northridge High School
Auto Body -
Davis Tech
ASE Parts Certification -
University of Utah