Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Randy Ramkissoon

Queens

Summary

Seasoned Professional Sales Associate with broad experience in customer service, product knowledge and sales strategies. Possess strong communication skills, ability to build lasting client relationships, and knack for identifying clients' needs. Have consistently contributed to sales team success by exceeding targets and improving customer satisfaction levels. Committed to providing top-notch experiences to customers while driving business growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pro Sales Associate

Herc Rentals
Astoria
08.2024 - Current
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Security Specialist

Target Corporation
Valley Stream
02.2021 - 08.2024
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Ran routine security checks, suggesting improvements as necessary.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Assisted law enforcement with facility investigations and critical event responses.

Guest Advocate

Target Corporation
Valley Stream
10.2020 - 02.2021
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

General Merchandise Associate

Target Corporation
Valley Stream
03.2020 - 09.2020
  • Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
  • Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
  • Provided excellent customer service by greeting shoppers upon arrival and engaging them throughout their shopping experience.
  • Inspected, stocked and rotated merchandise on shelves according to company policy.
  • Conducted regular inventory audits to prevent stock discrepancies.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Market Team Member

Target Corporation
Valley Stream
11.2019 - 02.2020
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
  • Updated pricing information and placed sale tags on designated items.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Checked expiration dates on food items regularly to ensure quality standards were met.
  • Verified that all incoming shipments were accurate according to purchase orders.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.

Education

Bachelor of Science - Marketing Management

York College of The City University of New York
Jamaica, NY
08.2022

Associate of Applied Science - Marketing Managment And Sales

City Tech Marketing Management And Sales
Brooklyn, NY
06.2018

High School Diploma -

Newtown High School
Elmhurst, NY
06.2016

Skills

  • Customer relationship management
  • Sales techniques
  • Inventory management
  • Building rapport
  • Upselling and cross selling
  • Profit maximization
  • Point of sale systems
  • Product knowledge
  • Effective communication
  • Time management
  • Conflict resolution
  • Customer service
  • Deal closing

Certification

  • Cornell University in Business Management - December 2023

Timeline

Pro Sales Associate

Herc Rentals
08.2024 - Current

Security Specialist

Target Corporation
02.2021 - 08.2024

Guest Advocate

Target Corporation
10.2020 - 02.2021

General Merchandise Associate

Target Corporation
03.2020 - 09.2020

Market Team Member

Target Corporation
11.2019 - 02.2020

Bachelor of Science - Marketing Management

York College of The City University of New York

Associate of Applied Science - Marketing Managment And Sales

City Tech Marketing Management And Sales

High School Diploma -

Newtown High School

Similar Profiles

CREATE PROFILE