Randy Rivers
Surprise,AZ
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Metro One Loss Prevention Services
Tolleson, Arizona
04.2024 - 04.2025
- Monitored surveillance cameras and responded to suspicious activity.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated all reported incidents of theft or vandalism on premises.
- Checked for safety hazards and took corrective action when necessary.
- Responded to alarms and conducted investigations as required.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Warehouse Stocker
Amazon Robotics
Goodyear, AZ
04.2023 - 04.2024
- Filled customer orders according to pick tickets accurately and efficiently.
- Utilized a variety of hand tools for assembling or disassembling merchandise as required.
- Communicated regularly with management regarding inventory issues or discrepancies.
- Performed quality checks on all incoming products to ensure they met company standards.
- Maintained accurate records of products received, processed, shipped and returned using computer systems or manual documents.
- Ensured compliance with company policies, regulations, and safety standards.
- Monitored expiration dates on food items stored in cold storage areas
Material Handler
Federal Express
Chicago, IL
12.2022 - 04.2023
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Correctional Corporal
Arizona Department of Corrections
Goodyear, AZ
10.2014 - 10.2022
- Supervised visitation and checked visitors for proper identification and contraband.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Coordinated shakedowns to locate and remove unauthorized items.
- Maintained order in building and on grounds of prison.
- Supervised and made cell assignments.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored disciplinary and medical lockups every 30 minutes.
Education
Some College (No Degree) - Nursing
South Suburban College of Cook County
South Holland, ILSkills
- Complaint Resolution
- Building Rapport
- Documentation
- Follow-Up Skills
- Incident investigation
- Visitor identification
- Security patrolling
- Customer service
- Attention to detail
- CCTV monitoring
- Access control management
Certification
Arizona DPS Guard Card
Timeline
Security Officer
Metro One Loss Prevention Services
04.2024 - 04.2025
Warehouse Stocker
Amazon Robotics
04.2023 - 04.2024
Material Handler
Federal Express
12.2022 - 04.2023
Correctional Corporal
Arizona Department of Corrections
10.2014 - 10.2022
Some College (No Degree) - Nursing
South Suburban College of Cook County