Randy Root
West Palm Beach
Summary
Dynamic retail professional with a proven track record at CVS Pharmacy, excelling in staff management and customer service. Skilled in training and mentoring teams to enhance performance and achieve sales goals. Adept at inventory management and operational efficiency, driving results through effective coaching and strategic scheduling.
Overview
21
21
years of professional experience
Work History
Supervisor
CVS Pharmacy
12.2020 - 01.2025
- Supervised daily store operations to maintain service standards and workflow consistency.
- Trained front-end associates on register procedures, customer service, and task priorities.
- Monitored cash handling, voids, and reconciliation activities for accuracy and compliance.
- Coordinated merchandise recovery, stocking, and planogram execution across sales floor areas.
Manager
GNC
01.2004 - 06.2019
- Led daily store operations, ensuring consistent customer service and sales floor execution.
- Coached team members on product knowledge, selling techniques, and service standards.
- Monitored inventory levels, coordinated replenishment, and maintained organized stockrooms.
- Scheduled associates to align coverage with traffic patterns and business priorities.
Education
Associate of Arts - General
Palm Beach State
Palm Beach Gardens, FL01.1991
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
CVS Pharmacy
12.2020 - 01.2025
Manager
GNC
01.2004 - 06.2019
Associate of Arts - General
Palm Beach State