Summary
Overview
Work History
Education
Skills
Timeline
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Randy Sowers

Randy Sowers

New Kensington,PA

Summary

Dynamic leader with a proven track record at Labcorp, adept in Performance Management and fostering Team Leadership. Excelled in reducing waste, enhancing revenue by aligning with sales targets, and resolving customer concerns to boost loyalty. Skilled in staff development and maintaining high-performance teams, with a focus on achieving operational excellence and surpassing goals. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

18
18
years of professional experience

Work History

Phlebotomy Territory Manager

Labcorp
03.2022 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Phlebotomy Supervisor

Labcorp
12.2011 - 03.2022
  • Reviewed employee performance and developed improvement plans.
  • Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
  • Interviewed and hired phlebotomists and office personnel for phlebotomy company.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Phlebotomist

Labcorp
05.2011 - 12.2011
  • Centrifuged blood samples as outlined in clinical protocols.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Phlebotomist

Armstrong County Memorial Hospital
07.2006 - 05.2011
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assisted in training and onboarding new phlebotomists.

Education

Phlebotomy Certification - Phlebotomy

Lenape Adult Education
Ford City, PA
05.2006

High School Diploma -

United Jr./Sr. High School
Armagh, PA
06.2001

Skills

  • Performance Management
  • Policy Implementation
  • Staff Development
  • Workforce Management
  • Team Leadership
  • Staff Training and Development
  • Schedule Preparation
  • Expectation setting
  • Verbal and written communication
  • Staff Management

Timeline

Phlebotomy Territory Manager

Labcorp
03.2022 - Current

Phlebotomy Supervisor

Labcorp
12.2011 - 03.2022

Phlebotomist

Labcorp
05.2011 - 12.2011

Phlebotomist

Armstrong County Memorial Hospital
07.2006 - 05.2011

Phlebotomy Certification - Phlebotomy

Lenape Adult Education

High School Diploma -

United Jr./Sr. High School

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