Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative

Randy Thomas

Experienced In Customer Service, Extensive Time Spent In Industrial Environments, Very Technically Inclined.
Kelso,WA

Summary

Always seeking and maintain full-time positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Crew Member Trainer

Chipotle
Longview, WA
08.2021 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety and performance requirements.

Temp Worker

Express Employment Professionals
Vancouver, WA
07.2020 - 08.2021
  • Adhered to company policies, safety procedures and performance standards.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Offered exceptional customer service to all guests.
  • Frequently inspected production area to verify proper equipment operation.
  • Enhanced production of [Product or Service] to exceed goals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Manufacturing Operations Technician

Evraz Oregon Steel Mill
Portland, OR
07.2017 - 04.2020
  • Read and interpreted schematics, technical documentation and production orders.
  • Led safety meetings and monitored compliance with gear requirements and best practices.
  • Communicated job expectations and monitored employees.
  • Identified problems and implemented effective solutions.
  • Reported tool, machinery and equipment issues to maintenance personnel.
  • Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
  • Made sure that products were produced on time and are of good quality.
  • Reviewed production schedules and streamlined processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Inventory Management Associate

Walmart
Longview, WA
06.2015 - 07.2017
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Reviewed and analyzed forecast data to determine and address inventory needs.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Coordinated, collected and maintained vendor and organizational records.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Completed physical inventory counts each month.
  • Utilized [Software] to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.

Education

High School Diploma -

BGHS
Battle Ground, WA
09.2011 - 01.2015

Skills

Machinery operation

undefined

Software

Office Suite

Software troubleshooting

Google drive

Email and online

Hardware skills

Timeline

Crew Member Trainer

Chipotle
08.2021 - Current

Temp Worker

Express Employment Professionals
07.2020 - 08.2021

Manufacturing Operations Technician

Evraz Oregon Steel Mill
07.2017 - 04.2020

Inventory Management Associate

Walmart
06.2015 - 07.2017

High School Diploma -

BGHS
09.2011 - 01.2015
Randy ThomasExperienced In Customer Service, Extensive Time Spent In Industrial Environments, Very Technically Inclined.