Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Randy Thompson

Addis

Summary

Adept at elevating customer satisfaction, I leveraged my time management and customer service skills at Amazon to streamline processes and enhance engagement. My tenure at Performance Contractors honed my attention to detail, showing me how to thrive in the industry . Known for my hardworking nature and computer proficiency, I consistently achieve notable improvements in operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate

Amazon
07.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Auto Technician

Walmart
08.2023 - 07.2024
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Tested vehicle components and systems to identify issues.

Ironworker Helper

Performance Contractors
05.2023 - 08.2023
  • Assisted in the erection of structural steel components, ensuring proper alignment and secure connections.
  • Improved overall work quality by conducting routine inspections of tools and equipment, addressing maintenance needs promptly.
  • Reduced material waste by accurately measuring and marking materials for cutting or welding according to blueprint specifications.
  • Safeguarded fellow workers from potential hazards by properly installing guardrails and fall protection systems on elevated worksites.

Crew Member

Pit Stop Carwash
01.2022 - 05.2023

Education

Associate Of Engineering - Engineering Mechanics

Plaquemine High School
Plaquemine, LA
05.2027

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • hardworking
  • grit

Certification

I have a certification in Business Management.

Timeline

Associate

Amazon
07.2024 - Current

Auto Technician

Walmart
08.2023 - 07.2024

Ironworker Helper

Performance Contractors
05.2023 - 08.2023

Crew Member

Pit Stop Carwash
01.2022 - 05.2023

Associate Of Engineering - Engineering Mechanics

Plaquemine High School

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Randy Thompson