Randy Vega

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Communicated repair needs to maintenance staff.
• Ensured guest satisfaction with thorough inspections of rooms prior to checkin.
• Coordinated with maintenance staff to address and resolve any identified problems during inspections.
• Developed positive relationships with other departments within the hotel, fostering a collaborative work environment.
• Conducted quality control assessments on all cleaned rooms, ensuring adherence to hotel standards.
• Inspected guest rooms for compliance with cleanliness standards.
• Maintained records in property management system for room inspections.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Transcribed data accurately and rapidly in order to feed an Artifical Intelligence with more knowlege and understanding

-Customer Service (face to face)

-Warehouse inventory

-Sales

-Report Analysis and Creation

-Customer Service Inqueries

-Outbound Calls to Customers in order to collect relevant data needed for buisness growth

-Report generation based on data provided by clients

-Customer Service Inqueries and Sales (Face to Face)

-Shipping and Handling

-Sales Report Generation

-Customer Service provided to hostel guests

-Provided tour related information

-Created reservations via phone and email