Resourceful Service Center Manager with 18 years of experience. Dedicated to long-term goals and day-to-day streamlining. Adept at cutting costs and following budgets without sacrificing fantastic standards for customer service and employee performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
I started with Arrow Exterminators in 2003 as a Wildlife Sp. I quickly moved into Pest Control in our Buckhead Service Center. From there moved into Renewals and then Home Evaluator. I transitioned into a Service Manager role in our Dunwoody Service Center. I progressed from there to our Woodstock Service Center and then became Service Center Manager in our Vinings Service Center. I'm in my 13th year of management and currently run our Cumming Service Center. I'm in charge of day to day operations as well as employee engagement.
Data-entry
undefinedI have achieved Circle of Diamonds 6 out of 7 years in a row.
DCO HPC/WDO. CAT 41