Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vincent Able

Charlotte,NC

Summary

Resourceful Service Center Manager with 17 years of experience in the HVAC\R industry. Dedicated to long-term goals and day-to-day streamlining. Adept at cutting costs and following budgets without sacrificing fantastic standards for customer service and employee performance.

Overview

17
17
years of professional experience

Work History

Service Center Manager

Baker Distributing Co
10.2006 - Current
  • Trained new staff members on company policies and center expectations.
  • Scheduled daily service center employees and monitored performances.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Associate of Arts - Criminal Justice

Central Piedmont Commmunnity College
Charlotte, NC
03.2006

Skills

  • Data-Entry
  • Payroll
  • Leadership Trained
  • Staff Supervision
  • Internal Auditing
  • Customer Service
  • Financial Management
  • Managing Operations and Efficiency
  • Performance Evaluations
  • Customer Relationship Management

Accomplishments

Increased yearly average sales of $2.1 million to $3.3 million dollars in 8 years.

Timeline

Service Center Manager

Baker Distributing Co
10.2006 - Current

Associate of Arts - Criminal Justice

Central Piedmont Commmunnity College

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Vincent Able