Reliable professional offering an extensive career promoting positive customer experiences. Sharp Eligibility Specialist boasting expertise in managing and eligibility information for members and groups.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Spa Consultant
Glo Tanning
Roanoke, TX
09.2024 - 03.2025
Maintained accurate records of all client interactions, feedback, and complaints.
Supervised staff members during their shift hours and provided guidance when needed.
Created promotional materials for spa services and events.
Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods, and team functions.
Maintained up-to-date knowledge of industry trends and best practices.
Prioritized and organized tasks to efficiently accomplish service goals.
Dance Instructor
Alpha Midway Dance Studio Dallas
Dallas, TX
05.2019 - 02.2020
Mitigated learning gaps and effectively delivered curriculum to over 10 students.
Established and communicated clear objectives for lessons and projects.
Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
Educated students using customized teaching methods and hands-on curriculum.
Evaluated student progress and adjusted learning plans to foster progress.
Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
Dance Instructor
Mind Body And Pole Fitness Studio
Arlington, TX
05.2018 - 04.2019
Provided individual feedback on student performance to help them improve their skills.
Delivered group lectures and hands-on demonstrations to instruct students.
Assessed student needs in context of qualifications, limitations, abilities and interests.
Carried out balanced program of instruction and work time to give students optimal learning experiences.
Planned classes focusing on instruction, demonstration and work time.
Assessed students' progress and structured lesson plans to facilitate continued learning.
Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building knowledge.
Developed and implemented dance classes for students of all ages, levels and abilities.
Organized and monitored rehearsals to ensure the quality of performances.
Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
Maintained accurate records of attendance, payments received and lesson plans used for each class session.