Raneisha Richardson
Houston,TX
Summary
Dynamic Merchandising Specialist known for implementing effective visual merchandising strategies and collaborating with teams to enhance product visibility. Committed to driving customer engagement and achieving sales goals.
Overview
12
12
years of professional experience
Work History
Merchandising Specialist
Apollo Retail Specialists
Tampa, Florida
06.2020 - 01.2025
- Developed merchandising strategies to enhance product visibility and customer engagement.
- Trained staff on effective merchandising techniques and product knowledge.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Sales Associate
Walmart
Houston, Texas
04.2018 - 01.2020
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained organized merchandise displays to enhance shopping experience for customers.
- Collaborated with team members to restock inventory and ensure product availability.
- Provided exceptional customer service by resolving issues and addressing concerns promptly.
Customer Service Representative
Geek Squad - Best Buy
Houston, Texas
03.2013 - 07.2016
- Assisted customers with technical issues and product inquiries.
- Educated clients on product features and troubleshooting techniques.
- Managed customer service tickets using internal tracking systems.
- Resolved customer complaints through effective communication and problem-solving.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Skills
- Visual merchandising
- Merchandising strategy
- Product placement
- Planogram implementation
- Inventory management
- Customer relationship management
- Sales analysis
- Attention to detail
- Adaptability
Timeline
Merchandising Specialist
Apollo Retail Specialists
06.2020 - 01.2025
Sales Associate
Walmart
04.2018 - 01.2020
Customer Service Representative
Geek Squad - Best Buy
03.2013 - 07.2016
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