Raneth San
Worcester,MA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Phosure Shewsbury
114 Boston Turnpike, Shrewsbury, MA 01545
08.2023 - 03.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated a focused and calm work ethic during peak hours of business.
Omni Experience Ambassador
Bjs Wholesales Club
Auburn
04.2021 - 10.2022
- Maintained high level of professionalism when processing guests orders to deliver their serviced goods.
- Created welcoming and comfortable environment for guests.
- Performed in efficient manner in tight deadlines in a fast-paced environment when performing tasks of collecting goods for guests orders. 'Managed 20 orders that totaled over 100 items per day'
- Worked well in a team setting, providing support and guidance
Education
No Degree - Nursing
Worcester State University
Worcester, MA05.2027
High School Diploma -
Worcester Technical High School
Worcester, MA06.2022
Skills
- Dynamic Communication Skills
- Guest Satisfaction
- Personable Demeanor
- Running Guest Errands
Certification
- OSHA 10-Hour General Industry Course 4/3/21
- Crowd Manager Training Program- 9/30/20 - 9/30/2023
- ServSafe Food Protection Manager Certification Examination - 11/20/2021 - 11/10/2026
Timeline
Barista
Phosure Shewsbury
08.2023 - 03.2024
Omni Experience Ambassador
Bjs Wholesales Club
04.2021 - 10.2022
No Degree - Nursing
Worcester State University
High School Diploma -
Worcester Technical High School