Ranetta Caldwell
Ormond Beach,FL
Summary
Accomplished Property Manager with a strong record overseeing multifamily communities of up to 260 units. Expertise in team development, driving occupancy, and enhancing resident satisfaction. Transformed three underperforming properties to over 98% occupancy through strategic initiatives. Skilled in affordable housing compliance, maintaining exceptional regulatory standards with four consecutive audits yielding no findings.
Overview
4
4
years of professional experience
Work History
Property Manager
FPI - Assetliving - Tax Credit
Ormond Beach, Florida
06.2025 - Current
- Managed all daily operations of a 260-unit affordable housing community.
- Increased occupancy by implementing strategic leasing and resident retention initiatives.
- Managed community budgets, accounts receivable, and delinquency collections to maximize revenue.
- Oversaw rent collections, payment agreements, and eviction processes in accordance with state and company policies.
- Maintained high resident satisfaction by resolving concerns promptly and professionally.
- Conducted property inspections to maintain curb appeal, safety, and compliance standards.
- Coordinated preventive maintenance programs and capital improvement projects while managing vendor relationships to enhance property conditions.
- Monitored work orders for timely completion and quality service, ensuring resident satisfaction and operational efficiency.
- Implemented marketing strategies to increase traffic, improve leasing conversions, and reduce vacancy loss.
- Prepared monthly financial, occupancy, and operational reports for ownership and regional management.
- Implemented targeted marketing strategies, increasing traffic and improving leasing conversions to minimize vacancy loss.
- Achieved four consecutive state audits with zero findings or corrections.
- Ensured compliance with company policies, OSHA safety standards, and Fair Housing requirements.
- Built and maintained strong relationships with residents, vendors, housing agencies, and local partners.
- Managed emergency situations and coordinated after-hours responses to protect residents and property assets.
Leasing Consultant
Highmark Residential - Tax Credit
Daytona Beach, Florida
07.2022 - 05.2025
- Assisted residents with lease applications and rental agreements to ensure compliance.
- Conducted property tours for prospective tenants while addressing inquiries promptly.
- Facilitated move-in and move-out processes to ensure smooth transitions for residents.
- Managed resident communications via email and phone to improve satisfaction levels.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Tracked leads in CRM software and followed up with interested parties to nurture interest.
Education
High School Diploma -
Miami Jackson Senior High
Miami, FLSkills
- Lease administration
- Regulatory compliance
- Property inspections
- Budget management
- Financial reporting
- Vendor relations
- Customer relationship management
Timeline
Property Manager
FPI - Assetliving - Tax Credit
06.2025 - Current
Leasing Consultant
Highmark Residential - Tax Credit
07.2022 - 05.2025
High School Diploma -
Miami Jackson Senior High