Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ranila Thapa

Concord,NH

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at 110 Grill. Proven ability to manage high-volume service environments while ensuring guest satisfaction. Proficient in cash handling and memory retention, consistently delivering memorable experiences and maintaining a professional appearance.

Overview

2
2
years of professional experience

Work History

Server

110 Grill
05.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

110 Grill
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Concord High
Concord
06.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Nepali
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Server

110 Grill
05.2023 - Current

Bartender

110 Grill
05.2023 - Current

Concord High

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