Ra’niya Burcks

7-eleven

01.2025 - Current

Assisted customers with product selection and answered inquiries to enhance shopping experience.
Maintained cleanliness and organization of sales floor to ensure welcoming environment.
Processed transactions accurately using point-of-sale systems to provide efficient service.
Collaborated with team members to meet daily sales targets and improve customer satisfaction.
Engaged in ongoing training to develop product knowledge and sales techniques.
Resolved customer complaints promptly, contributing to positive store reputation.
Participated in promotional activities to drive foot traffic and increase brand awareness.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.