Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ranni Leahy

Glenwood,IA

Summary

An individual dedicated to serving customers at the highest level of respect and dignity, thriving on human interaction.

Overview

6
6
years of professional experience

Work History

Cashier/Office Assistant

Lincoln Farm And Home
07.2020 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Assisted with alcohol orders, store orders, and tobacco orders to keep store well stocked and business running smoothly.
  • Minor in Graphic design. Helped make social media ads to boost stores viewings.
  • Interacted with customers by phone, email, or in person to provide information.
  • Ordered store supplies and kept the store stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate, and professional communication.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Utilized office management software to record and track customer information.

Sandwich Artist

Subway
04.2019 - 04.2020
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Accurately operated cash register to process customer payments.

Waitress

Castle Unicorn
04.2018 - 12.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Helped with set up and clean up of wedding receptions.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

No Degree - Psychology/Social Work

University of Nebraska At Omaha
Omaha, NE
05.2024

High School Diploma -

Glenwood Senior High School
Glenwood, IA
05.2020

Skills

  • Excel Spreadsheets
  • Team Bonding
  • Office Management
  • Employee Training
  • Schedule Management
  • Social Media Knowledge
  • Sorting and Labeling
  • Spreadsheet Creation
  • Strong Problem Solver
  • Verbal and Written Communication
  • Organizing and Categorizing
  • Issue Resolution
  • Dedicated Team Player
  • Social Media and Promotions
  • Supply Restocking
  • Complex Problem-Solving

Timeline

Cashier/Office Assistant

Lincoln Farm And Home
07.2020 - Current

Sandwich Artist

Subway
04.2019 - 04.2020

Waitress

Castle Unicorn
04.2018 - 12.2018

No Degree - Psychology/Social Work

University of Nebraska At Omaha

High School Diploma -

Glenwood Senior High School
Ranni Leahy