Ra’Noka Trotter
Houston,TX
Summary
Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.
Overview
4
4
years of professional experience
Work History
CPS Conservatorship Caseworker
Department of Family and Protective Services
01.2025 - Current
- Receive cases from investigators when kids are taken from their homes, placed in conservatorship by CPS, and placed in foster care
- Ascertains the needs of every kid and makes that the right people are referred for tests, exams, records, or additional evaluations
- Makes certain that every service is aimed at attaining favorable permanence
- Assisting communities, families, and children in making plans for a child's permanent residence
HCV Inspections Clerk
Harris County Housing Authority
09.2024 - 12.2024
- Process rental increase requests
- Responds to inspection inquiries
- Perform rent-reasonable evaluations and rent comparable data collection and data entry
Behavioral Health Housing Case Manager
Easterseals Louisiana
11.2023 - 07.2024
- Help clients find long-term housing and take steps to prevent them from becoming homeless again
- Conducts intake interviews, reviews therapist evaluations, treatment objectives, and plans, and assesses the need for therapeutic medical, psycho-social, and psychiatric evaluations to ascertain the needs of the clients
- Keeps track of client's records by going over case notes and recording developments
- Identifies treatment impacts, shares outcomes and challenges with the therapy team and family, and conducts weekly interdisciplinary meetings and evaluations to keep the clientele informed about their development
- Conducted inspections, negotiated rent prices, and performed rent calculations, rent reasonableness, and utility allowance determination
Speech Teacher
L.W. Higgins High School
08.2022 - 11.2023
- Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students felt comfortable
- Helping students learn the listening and speaking skills behind public speaking through speech
- Improving students’ listening and effective communication skills
Case Manager
The First Step Youth and Family Services
04.2022 - 06.2022
- Collaborating with other social workers, doctors, nutritionists, rehabilitation centers, and advisors to create and define an individualized recovery plan for a client
- Handling case assignments, draft service plans, review case progress and determine case closure
- Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
English Teacher
Rosenwald Collegiate Academy
09.2021 - 03.2022
- Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students felt comfortable
- Developed rigorous lesson plans and lectures and prepared students for quizzes and tests
- Established classroom and field trip rules and enforced them fairly and effectively
- Provide individualized instruction to each student by promoting interactive learning
- Collaborate with others teachers, parents and stakeholders and participate in regular meetings
Education
Master of Science - Administration Justice and Security
University of Phoenix
Phoenix, Arizona03.2025
Bachelor of Arts - Criminal Justice
Southeastern Louisiana University (SLU)
Hammond, LA12.2020
Legal
Paralegal Charm School Course
Online10-2020
Skills
- Proficient in Microsoft Office
- Google Workspace Proficiency
- Client Support
- Investigation
- Instructional Expertise
- System Analysis
- Operational Strategy
- Advocacy
- Diversity Awareness
- Ethical Decision Making
- Strategic Planning
- Financial Management
- Budgeting
- Financial Strategies
- Service Evaluation
- Research Methodologies
- Public Policy
- Conflict Management
- Motivational interviewing
- Document drafting
- Document preparation
- Legal writing
- Proofreading
- File and records management
- Court filing
Service And Involvement
- Best Care Provider INC
- CAB
- Pre-Law Association
- Paralegal Charm School
- Certified Mental Health First Aid Responder
- National Society of Leadership and Success
- NSPIRE Certified
Timeline
CPS Conservatorship Caseworker
Department of Family and Protective Services
01.2025 - Current
HCV Inspections Clerk
Harris County Housing Authority
09.2024 - 12.2024
Behavioral Health Housing Case Manager
Easterseals Louisiana
11.2023 - 07.2024
Speech Teacher
L.W. Higgins High School
08.2022 - 11.2023
Case Manager
The First Step Youth and Family Services
04.2022 - 06.2022
English Teacher
Rosenwald Collegiate Academy
09.2021 - 03.2022
Master of Science - Administration Justice and Security
University of Phoenix
Bachelor of Arts - Criminal Justice
Southeastern Louisiana University (SLU)
Legal
Paralegal Charm School Course
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