Ransom Howard
Port Arthur,TX
Summary
Sales professional prepared to excel in sales development roles, offering expertise in lead generation and client engagement. Proven ability to contribute to team success through strategic outreach and relationship-building efforts. Valued for collaborative approach and adaptability, with strong skills in CRM management and persuasive communication.
Overview
10
10
years of professional experience
Work History
Sales Development Specialist
Mustang CAT
01.2023 - Current
- Enhanced company reputation by participating in industry conferences, networking events, and trade shows, promoting brand awareness among potential clients.
- Negotiated contracts with key accounts, securing long-term partnerships that contributed to overall revenue growth.
- Regularly met or exceeded quarterly targets through diligent prospecting efforts and relationship-building activities.
- Established a strong online presence through professional networking platforms such as LinkedIn, expanding industry connections and generating new leads in the process.
Account Manager
Hearst Media Group
06.2023 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Assistant Retail Store Manager
AT&T Corporate
11.2021 - 07.2023
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Helped customers complete purchases, locate items and join reward programs.
- Collaborated with retail sales manager to develop promotional events that boosted store revenue.
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
Retail Sales Manager
T-Mobile, Custom Wireless
05.2017 - 11.2021
- Managed day-to-day staffing and handled scheduling for all store employees.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Maintenance Supervisor
T.J. Maxx
05.2015 - 08.2017
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised employees and scheduled shifts.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
General Labor Worker
McZeal Contruction
06.2014 - 06.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained and repaired facilities, equipment and tools.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
Education
BBA - Business Administration And Management
Strayer University
05-2024
Skills
- Customer Service
- Assigning Tasks
- Financial Transactions
- Stockroom Upkeep
- Cash Handling
- Retail Metrics and Goals
- Store Policies and Procedures
- Teamwork and Collaboration
- Upselling strategies
- Salesforce proficiency
- Performance tracking
- Territory management
Timeline
Account Manager
Hearst Media Group
06.2023 - 01.2024
Sales Development Specialist
Mustang CAT
01.2023 - Current
Assistant Retail Store Manager
AT&T Corporate
11.2021 - 07.2023
Retail Sales Manager
T-Mobile, Custom Wireless
05.2017 - 11.2021
Maintenance Supervisor
T.J. Maxx
05.2015 - 08.2017
General Labor Worker
McZeal Contruction
06.2014 - 06.2017
BBA - Business Administration And Management
Strayer University
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