Ranyah Rafiq
Macomb,MI
Summary
Driven professional with a proven track record in sales development and customer needs assessment, honed at Nike Company Store. Skilled in visual marketing and leveraging listening skills to enhance customer satisfaction. Excelled in building lasting relationships and improving inventory tracking, demonstrating a significant impact on sales and customer engagement.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike Company Store
08.2023 - Current
- Visual merchandising team
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Barista
Elaine's Bagel
02.2022 - 08.2023
- Keyholder
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Tutor
Kumon Math & Reading Centre
01.2019 - 04.2019
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
Education
No Degree -
Utica Academy For International Studies
Sterling Heights, MIHigh School Diploma -
Henry Ford Ii High School
Sterling Heights, MI05.2023
Bachelor of Science - Public Health
Wayne State University
Detroit, MI05.2027
Skills
- Order Processing
- Merchandise Display
- Multi-tasking strength
- Listening Skills
- Problem-solving skills
- Inventory Tracking
- Customer Needs Assessment
- Sales Development
Timeline
Sales Associate
Nike Company Store
08.2023 - Current
Barista
Elaine's Bagel
02.2022 - 08.2023
Tutor
Kumon Math & Reading Centre
01.2019 - 04.2019
No Degree -
Utica Academy For International Studies
High School Diploma -
Henry Ford Ii High School
Bachelor of Science - Public Health
Wayne State University
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