Raoul Horton
Customer Service
Virginia Beach,VA
Work Preference
Summary
Dynamic Sales Closer with over 5 years of experience in driving exceptional sales figures and customer retention. Proven track record of surpassing $3 million in annual sales while successfully adapting to remote operations. Expertise in onboarding and training staff on effective sales techniques. Known for strengthening client relationships and fostering teamwork to meet organizational goals. Eager to leverage these skills to contribute to a results-driven sales team.
Overview
18
18
years of professional experience
Work History
Owner/ Operator
OCD Painting
Virginia Beach, VA
05.2009 - Current
- Owned and operated the business, ensuring smooth daily operations.
- Directed sales and marketing efforts to expand client base and service offerings.
- Managed projects and contributed hands-on labor to meet client needs.
Sales Closer
Home Depot
Virginia Beach, VA
07.2019 - 11.2024
- HSPS – Drove customer retention and resolved issues, consistently achieving impressive sales figures while adapting to remote operations for over 5 years.
- Sustained sales exceeding 3 million annually for the past 5 years.
- Facilitated onboarding and training focused on effective Sales Procedures and Techniques.
Sales and Marketing Representative
Gold Key Resorts
Virginia Beach, VA
04.2011 - 06.2015
- Functioned as an OPC Marketing Representative, acting as a key player in driving sales initiatives.
- Served as a Front Line Sales Representative, engaging directly with customers to encourage purchases.
- Managed the mall program in Richmond, VA, capitalizing on strategic marketing opportunities.
- Acted as a Concierge Department/Sales Representative, providing exceptional customer service.
- Represented the organization at in-house roadshows, promoting services and offerings.
Sales Manager
Lowes Home Improvement
Virginia Beach, VA
04.2008 - 05.2009
- Conducted interviews and hired new team members, fostering a dynamic sales team.
- Led sales meetings to strategize and align departmental objectives.
- Oversaw overall sales performance, ensuring targets were met consistently.
- Managed credit sales processes as the Credit Sales Manager, optimizing financial transactions.
- Supervised deliveries and installations, enhancing customer satisfaction and operational efficiency.
Education
High School Diploma -
First Colonial
Virginia Beach, VA06-1988
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Closer
Home Depot
07.2019 - 11.2024
Sales and Marketing Representative
Gold Key Resorts
04.2011 - 06.2015
Owner/ Operator
OCD Painting
05.2009 - Current
Sales Manager
Lowes Home Improvement
04.2008 - 05.2009
High School Diploma -
First Colonial