Raphael Arias
Crofton,MD
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
MDSNEAKS
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Sales Associate
Target
01.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Communications
University of Maryland - College Park
College Park, MD05.2025
Associate of Science - Communications
Anne Arundel Community College
Arnold, MD07.2023
Skills
- Retail Store Operations
- Quotas and Goals
- Serve Customers
- Policy and Procedure Adherence
- Formal Wear
- Multitasking Strengths
- Negotiation Tactics
- Cash Handling Accuracy
- Presentations and Demonstrations
- Restock Shelves
- Sales Expertise
- New Teller Training
- Returns and Refunds
- Stocking and Replenishing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
MDSNEAKS
08.2021 - Current
Sales Associate
Target
01.2019 - 07.2021
Bachelor of Arts - Communications
University of Maryland - College Park
Associate of Science - Communications
Anne Arundel Community College
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