Raphael Tufour
East Norriton
Summary
Securing a position in a reputable establishment to contribute and utilize my diverse administrative experiences, problem-solving skills, and fast learning abilities.
Professional recruitment specialist with history of enhancing hiring strategies and fostering team collaboration. Proven track record of efficiently managing recruitment cycles and adapting to dynamic needs. Possess strong skills in candidate assessment and process optimization.
Overview
17
17
years of professional experience
Work History
Human Resources and Recruitment Coordinator
ACTS Retirement-Life Communities – Granite Farms Estates
01.2023 - Current
- Oversee the community’s recruitment, including ensuring the accuracy of job postings in the Applicant Tracking System (ATS), sourcing candidates, and organizing hiring events.
- Assist department managers with scheduling interviews and completing reference checks.
- Conduct post-offer screenings, including but not limited to background checks, drug screening, fingerprinting, professional license verifications, and employment eligibility verifications.
- Manages the full recruitment and onboarding process for new hires and effectively communicates progress to hiring managers.
- Develop and maintain relationships with local schools and colleges to ensure the community is linked to talent pipelines aligned with the organization’s focus.
- Obtain documentation from new hires for post-offer health assessment and immunization. Assist new hires with employment health screenings.
- Present orientation for all new hires and initiate the team member 365 touchpoint.
- Assist with annual open enrollment and serve as a benefits designed for educating team members enrolling in benefits and ensuring eligible team members enroll promptly.
- Provide support to department managers on the use of Lawson, Kronos, and onboarding applications.
- Manages team members’ photo ID badges and access card and, reviews team members’ timecards for payroll.
- Supports the Regional HR Director with scanning and processing disciplinary and separation paperwork.
- Ensure that team members’ documents are scanned and properly filed to ensure compliance.
- Serves as a backup to the Business Office Manager and performs other duties as assigned.
Administrative Assistant/Staffing Coordinator – Skilled Nursing
ACTS Retirement-Life Communities – Spring House Estates
11.2019 - 01.2023
- Scheduled appointments and meetings for the Administrator.
- Compiled statistical reports, including payroll-based journal and staffing reports.
- Oversaw clerical workers and the performance of duties as directed.
- Ensured new staff receive the required orientation and training.
- Recorded minutes of staff meetings or community meetings as directed.
- Ensured staff schedule was accurate in Kronos timecard software and ensured proper staffing based on census.
- Monitored staff’s daily timecards and processed payroll.
- Maintain accurate records of staff attendance and notify management when necessary action is required.
- Ensured proper staff coding and prepared payroll.
- Ensured employees' and physicians' professional licenses were maintained with up-to-date employment requirements.
- Collaborated and communicated with management promptly regarding staffing decisions and scheduling concerns.
- Performed other duties as assigned.
Lead Dietary Aide
ACTS Retirement-Life Communities – Normandy Farms Estates
03.2009 - 12.2017
- Effectively provided direct care as needed to residents per their identified service needs, including supervising daily meal care, assisting with analyzing and updating dietary preferences for the residents, etc.
- Assisted with the employment process by initiating pre-employment documentation and scheduling interviews as directed.
- Ensured that employee personnel files were maintained with up-to-date employee requirements, including licenses and work eligibility documents with expiration dates.
- Participated in weekly case conferences with the nursing supervisor to review services, concerns, etc., about the care provided to residents.
- Knowledgeable of the individualized care plan for residents and support them with their care plan concerning their diet.
- Performed all job responsibilities following prescribed safety and infection control protocols.
- Participated in the evaluation and, as appropriate, the disciplinary process for direct care employees regarding staffing schedules.
- Performed other duties as assigned.
Education
Master of Science in Management - Healthcare Administration
Wilmington University
Wilmington, DE12.2024
Bachelor of Arts - Health Administration
University of Arizona Global Campus, formally Ashford University
San Diego, CA07.2016
Associate Degree - Medical Assistant
Lansdale School of Business
Blue Bell, PA09.2014
Skills
- PC Skills – working knowledge of Microsoft Office systems and SharePoint
- Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Teams
- Workforce Dimensions (Kronos) timecard software
- Salesforce, ATS (iCIMS) applications, Lawson, PowerBi, and Equifax E-Verify
- Electronic Health Record (PointClickCare)
- Recruitment lifecycle process
- Onboarding coordination
- Applicant tracking
- Administrative skills
- Human resources
- Pre-employment screening
Affiliations
- Honor Club member of Uni. Of Arizona Global Campus 2015 – Present
- Honor Society Member – Wilmington University 2024 - Present
Timeline
Human Resources and Recruitment Coordinator
ACTS Retirement-Life Communities – Granite Farms Estates
01.2023 - Current
Administrative Assistant/Staffing Coordinator – Skilled Nursing
ACTS Retirement-Life Communities – Spring House Estates
11.2019 - 01.2023
Lead Dietary Aide
ACTS Retirement-Life Communities – Normandy Farms Estates
03.2009 - 12.2017
Bachelor of Arts - Health Administration
University of Arizona Global Campus, formally Ashford University
Associate Degree - Medical Assistant
Lansdale School of Business
Master of Science in Management - Healthcare Administration
Wilmington University
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