Raquel Derusse
Fort Worth,TX
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
12
12
years of professional experience
Work History
Forklift Operator
Lasko
04.2023 - 08.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Customer Service Representative
Dialog Direct
09.2011 - 03.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
CAN Academy
Fort Worth, TX02.
Skills
- Process Management
- Familiar with WMS
- Material Packaging
- Rate Control
- Order Picking and Processing
- Wrapping and Banding
- Packing and Scanning
- Staging and Sorting
Timeline
Forklift Operator
Lasko
04.2023 - 08.2023
Customer Service Representative
Dialog Direct
09.2011 - 03.2017
High School Diploma -
CAN Academy
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