Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Bartender
Raquel Duran

Raquel Duran

San Clemente,CA

Summary

Over 17 years of experience in hospitality, beverage operations, and food services. Strongly organized and effective at handling multiple tasks. Works well independently with minimal supervision and also a team player. Highly motivated fast learner with the ability to quickly apply new and improved procedures consistently and correctly.

Overview

23
23
years of professional experience

Work History

Bartender

Hapa J's
01.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Assisted with inventorying beverage stock and bar supplies.

Bartender

The Main Attraction
01.2014 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Hennessey's Tavern
01.2004 - 01.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Preparation and Serving

Finishing Touches Catering
01.2001 - 01.2007
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Coordinator

West View Services
01.2003 - 01.2004
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Canyon High School
Anaheim, CA
01.2001

Skills

  • Recommending and maintaining stock levels for beverage operations
  • Operating all major point-of-sale systems
  • Cash management and daily shift balancing
  • Bartending and food service
  • Supervising waitstaff
  • Maintaining positive customer relationships
  • Customer Service
  • Outgoing Personality
  • Complex Problem-Solving
  • Handling Difficult Customers
  • Suggestive Selling
  • Menu Memorization
  • Aloha POS

Additional Information

Business aside. I am a person who finds happiness in all animals and being in nature. If I could paint a perfect day, it'd be camping. Whether it be by the beach, mountains or desert.

The lil things in life is where it's at. I'm a happy gal with my animal and most favorite people in my life.

The people I meet through work is just the cherry on top.

Timeline

Bartender

Hapa J's
01.2021 - Current

Bartender

The Main Attraction
01.2014 - 01.2020

Bartender

Hennessey's Tavern
01.2004 - 01.2014

Coordinator

West View Services
01.2003 - 01.2004

Preparation and Serving

Finishing Touches Catering
01.2001 - 01.2007

Canyon High School

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Raquel Duran