RAQUEL GALHARDO
Miami,FL
Summary
Licensed and results-oriented Community Association Manager (CAM) with over 5 years of experience directing condominium operations, capital improvement projects, and resident relations. Demonstrated expertise in Florida condominium law, City of Miami permitting, and 40-Year Structural Recertification. Proven track record in budget management, vendor negotiation, and regulatory compliance. Recognized for exceptional communication, leadership, and problem-solving skills in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Association Manager
Brickell Park Condominium
01.2021 - Current
- Oversee daily condominium operations in accordance with Florida Statutes and City of Miami regulations.
- Direct 40-Year Structural Recertification projects, coordinating engineers, contractors, and inspectors.
- Liaise with municipal departments to manage permits, inspections, and code compliance.
- Renegotiate vendor and service contracts, achieving cost savings and improved operational efficiency.
- Manage 10-25 RFPs annually, supervising vendor selection and contracts valued up to $500K.
- Develop and manage annual budgets; analyze financial statements and provide strategic recommendations.
- Supervise vendors, maintenance, and engineering teams to ensure compliance and quality performance.
- Coordinate emergency response and insurance claim processes with city officials and contractors.
Real Estate Sales Agent
Concierge Brokers
01.2018 - 01.2021
- Assist sellers in how to best promote their properties to attract advantageous offers.
- Evaluate the client's desires and economic capabilities to discover appropriate property suggestions.
- Provide information regarding legal guidelines, rates, and property availability.
- Appraise property value through market research and comparable sales.
- Represent buyers and sellers of developed and undeveloped properties.
- Advertise client properties online, through social media, and in real estate guides.
- Show properties to potential buyers and brokers at open houses and by appointment.
- Negotiate, facilitate, and manage real estate transactions ensuring compliance and satisfaction.
- Maintain up-to-date knowledge on mortgage rates and market trends.
- Act as liaison between buyers and sellers to ensure positive experiences for both parties.
Regional Affiliate Manager
Olympusat, Inc.
01.2016 - 01.2018
- Expanded network distribution and partnerships across Latin America.
- Built and maintained relationships with regional affiliates and distributors.
- Managed content licensing, promotions, and cross-territory marketing initiatives.
- Prepared performance reports and collaborated with marketing and operations teams.
Affiliate Sales Manager
HBO Latin America
01.2014 - 01.2016
- Managed key distribution accounts for premium entertainment networks across LATAM.
- Negotiated with major operators including DirecTV, Claro, Movistar, and Tigo.
- Developed and executed regional marketing and co-op promotion strategies.
- Coordinated with finance, legal, and technology departments to optimize operations.
Education
Bachelor of Business Administration (B.B.A.) -
Florida International University (FIU)
Miami, FLSkills
- Florida Licensed Community Association Manager (CAM)
- Condominium & HOA Operations Management
- Budgeting
- Financial Analysis
- Reporting
- City of Miami Permitting
- Code Compliance
- 40-Year Recertification
- Capital Improvements
- Vendor Negotiation
- Contract Administration
- Resident & Board Relations
- Conflict Resolution
- Emergency Response Planning
- Safety Compliance
Education And Licenses
- Bachelor of Business Administration (B.B.A.), Florida International University (FIU), Miami, FL
- Licensed Community Association Manager (CAM), FL
- Licensed Real Estate Sales Associate, FL
Certification
- Licensed Community Association Manager
- Licensed Real Estate Sales Agent
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Community Association Manager
Brickell Park Condominium
01.2021 - Current
Real Estate Sales Agent
Concierge Brokers
01.2018 - 01.2021
Regional Affiliate Manager
Olympusat, Inc.
01.2016 - 01.2018
Affiliate Sales Manager
HBO Latin America
01.2014 - 01.2016
Bachelor of Business Administration (B.B.A.) -
Florida International University (FIU)