Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Raquel Guzman

Dania Beach,FL

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

25
25
years of professional experience

Work History

Store Manager

LUGGAGE 3
Hollywood, FL
09.2021 - 01.2024
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.

Front And Supervisor/ Man's Lead Department

Burlington
Hallandale, FL
01.2015 - 08.2020
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.

Lead Sales Associate

TOUS
Aventura, FL
12.2010 - 07.2014
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.

Manager

R&R Construction
Lancaster, PA
08.1998 - 10.2010
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Education

GED -

North Rockland High School
Thiells, NY
07-2002

Skills

  • Promotional planning
  • Risk Management
  • Supply Ordering
  • Project Management
  • Retail Inventory Management

Languages

Spanish
Professional

Accomplishments

Beating sales targets, Giving a great presentation at work ,Broadened an extensive network of contacts and clients.

Affiliations

Volunteering and community involvement, Learning languages, Travel, photography.

References

References available upon request.

Timeline

Store Manager

LUGGAGE 3
09.2021 - 01.2024

Front And Supervisor/ Man's Lead Department

Burlington
01.2015 - 08.2020

Lead Sales Associate

TOUS
12.2010 - 07.2014

Manager

R&R Construction
08.1998 - 10.2010

GED -

North Rockland High School

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Raquel Guzman