Raquel Ibarra
Groves,TX
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
4
4
years of professional experience
Work History
Store Manager
La Vaquita
Port Arthur
09.2020 - 01.2025
- Lead and manage a team of [number] sales associates, fostering a customer-focused environment that consistently meets and exceeds sales targets.
- Recruit, train, and develop staff, providing ongoing coaching and feedback to enhance performance and ensure a high level of customer service.
- Create and maintain staff schedules, ensuring optimal coverage during peak hours and efficient use of resources to meet business needs.
- Drive store sales by implementing customer service strategies and upselling techniques, resulting in a [X]% increase in sales over [time period].
- Resolve customer complaints quickly and professionally, enhancing customer loyalty and retention.
- Oversee inventory management and stock levels, placing orders to ensure product availability and reducing inventory discrepancies.
- Implement and maintain visual merchandising standards, aligning with company guidelines to boost product visibility and attract customers.
- Conduct regular inventory audits, ensuring accuracy and reducing stock shrinkage by [X]%.
- Manage store budget and track expenses, ensuring the store operates within financial targets while optimizing profit margins.
- Monitor cash handling procedures to maintain financial integrity, including daily register reconciliation and deposits.
- Ensure compliance with company policies, safety regulations, and health standards, maintaining a clean, safe, and organized store environment.
- Drive promotional efforts, executing marketing campaigns and special offers to increase foot traffic and sales.
- Prepare and present regular reports on sales performance, inventory levels, and team performance to senior management.
Education
Associate of Business Administration -
Colegio De Bachilleres
Cotija De La Paz Michoacán Mexico 09-1999
Skills
- Operational budgeting
- Personnel development
- Promotional planning
- Hourly shift management
Timeline
Store Manager
La Vaquita
09.2020 - 01.2025
Associate of Business Administration -
Colegio De Bachilleres