Summary
Overview
Work History
Education
Skills
Skills
Timeline
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RAQUEL MATTEUCCI-PARA

Boca Raton

Summary

Versitale Server possessing outstanding bartending and waitstaff experience. Superb coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms and fast paced night clubs. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Also, considered a talented employee ready to tackle any responsibility with a pleasant demeanor and attitude. Offering outstanding verbal communication with skills in Toast and POS systems.

Overview

15
15
years of professional experience

Work History

Manager

SFL Medical Supply
02.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assistant Manager

Hi Jinks Sports Grill
08.2024 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Bartender

American Social
05.2023 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Spearmint Rhino
01.2022 - 02.2023
  • Designed special drink and cocktail offerings
  • Specials Promotion and Upselling
  • Verbal and Written Communication
  • Order Accuracy and Delivery
  • Relationship Building
  • Team Player
  • Staff Training
  • Food Safety Standards
  • Schedule Coordination
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Developed new signature cocktails to support bar marketing brand and increase profits
  • Set up bar for operation, obtained cash bank and stocked service bar

Cocktail Waitress

Cheetah
10.2012 - 03.2020
  • Applied comprehensive knowledge of wine, liquor and beer to increase daily beverage sales
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Greeted new customers, discussed specials and took drink orders
  • Assisted with bartending duties during high-volume shifts
  • Achieved monthly sales goals by using successful strategies to promote specials

Bartender

Duffys Sports Bar
02.2010 - 11.2012
  • Knowledge about drinks and maintains cleanliness
  • Great time management and memory skills
  • Good customer service skills
  • Maintained secure cash drawers

Education

GED -

Saint James Academy
01.2004

Skills

  • Specials Promotion and Upselling
  • Verbal and Written Communication
  • Order Accuracy and Delivery
  • Relationship Building
  • Team Player
  • Staff Training
  • Food Safety Standards
  • Schedule Coordination
  • Knowledge about drinks
  • Time Management
  • Decision-making
  • Staff training and development
  • Schedule preparation

Skills

  • Memory Skills
  • Customer Service
  • Cash Handling

Timeline

Assistant Manager

Hi Jinks Sports Grill
08.2024 - 02.2025

Bartender

American Social
05.2023 - 07.2024

Manager

SFL Medical Supply
02.2023 - Current

Bartender

Spearmint Rhino
01.2022 - 02.2023

Cocktail Waitress

Cheetah
10.2012 - 03.2020

Bartender

Duffys Sports Bar
02.2010 - 11.2012

GED -

Saint James Academy

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RAQUEL MATTEUCCI-PARA