Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Raquel Melo

Raquel Melo

Orlando,FL

Summary

Energetic worker dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Vineyard Vines Disney Springs
Orlando , FL
04.2024 - Current
  • Responsible for meeting their goals/measures
  • Develops and maintains relationships with top customers
  • Supports in-store event sourcing and execution
  • Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
  • Leads the store in email capture and educating new associates on best practices
  • Ensures the customer wish list is always current with customers being notified when product arrives.
  • Assists with training new associates
  • Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
  • Helps in recruiting and referring top talent for the store’s teams
  • Supports store and team-building activities with the management team
  • Maintains efficient merchandise controls
  • Maintains loss prevention awareness at all times
  • Helps maintain a clean and tidy store environment
  • Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
  • Contributes to weekly product feedback
  • Stand and/or move around for extended periods of time
  • Reach, carry, bend, and climb ladders occasionally
  • Lift up to 40 pounds, unless an accommodation is requested

Catechist Teacher

Resurrection Church & School
Orlando, FL
03.2022 - Current
  • Provided religious education to children in accordance with Catholic teachings and traditions.
  • Developed and implemented lesson plans for weekly classes, including activities, worksheets and quizzes.
  • Assisted students in understanding their faith by helping them explore how it applies to their daily lives.
  • Maintained a safe learning environment that was conducive to spiritual growth and development.
  • Utilized technology such as interactive whiteboards and online learning tools for engaging lessons.
  • Planned games, songs and dances as part of religious curriculum.

Cashier Assistant

Arnold Palmer Golf Tournament
Orlando, FL
03.2023 - 03.2023
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted with pricing merchandise for sale in store.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Balanced daily financial transactions using appropriate methods according to established procedures.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Informed customers about current promotions such as discounts on certain products or services offered by the store.
  • Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
  • Assisted with customer requests and answered questions to improve satisfaction.

Special Needs Assistant

Olimpic Special Needs Volunteer
Orlando, FL
07.2022 - 10.2022
  • Provided one-on-one and group support for students with special needs.
  • Adapted instruction methods and materials to meet the individualized needs of students.
  • Provided assistance to children during lunchtime activities and monitored them during recess periods.
  • Encouraged positive behaviors through rewards systems while also addressing any inappropriate behaviors promptly.
  • Participated in professional development activities to stay abreast of best practices when working with special needs populations.
  • Communicated affirmatively and promoted positive attitudes with every student.
  • Instructed small groups of students in alphabet, shapes and color recognition.
  • Supported students with personalized accommodations, extra assistance and educational assessments.

Cultural Event Assistant

San Marcos Parish
Rio De Janeiro, RJ Brazil
01.2019 - 07.2019
  • Assisted in the planning and execution of events, including scheduling vendors and venues.
  • Maintained accurate records of attendance for each event.
  • Assisted in the development of promotional materials for events including flyers, posters, and digital content.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Assisted guests with determining seat location, escorting guests to assigned seating.

Education

High School Diploma -

Windermere High School
Windermere, FL
05.2023

Skills

  • Fluent in Portuguese, English and Spanish
  • Microsoft Office
  • Multitasking
  • Self-Motivated
  • Task Prioritization
  • Calm Under Pressure

Additional Information

During my life, I have learned new things and experienced new cultures and grown. I have traveled to a lot of countries, I also had the opportunity to travel to more than 20 american states and I hope to travel to more, and that taught me in a lot of areas but mainly in tourism, I have participated in events, fairs and conventions and in my mother's tourism company who works in this area for more than 30 years,

Timeline

Sales Associate

Vineyard Vines Disney Springs
04.2024 - Current

Cashier Assistant

Arnold Palmer Golf Tournament
03.2023 - 03.2023

Special Needs Assistant

Olimpic Special Needs Volunteer
07.2022 - 10.2022

Catechist Teacher

Resurrection Church & School
03.2022 - Current

Cultural Event Assistant

San Marcos Parish
01.2019 - 07.2019

High School Diploma -

Windermere High School

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Raquel Melo