Summary
Overview
Work History
Education
Skills
Strengthsandattributes
Coursework
Timeline
Generic

Raquel Rawls

Chicago,IL

Summary

To secure a career opportunity to fully utilize my education and skills, which contributing to the success of the company. Allowing for continues skill growth and management opportunism.

Overview

5
5
years of professional experience

Work History

SSCT

Illinois Department of Human Services
Galesburg, IL
01.2023 - Current
  • Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases
  • Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs
  • Receives training in managing earned income cases and in determining continued eligibility for TANF
  • Evaluates requests and identifies special needs of client for referral to appropriate services
  • Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility
  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Housing Case Manager

Christian Community Health Center
Chicago, IL
12.2020 - 01.2023
  • Conducts a minimum of one monthly face to face contact per client
  • Provides a minimum of one monthly home visit per client or as needed
  • Complete chronological progress notes within three days of contact with client or collateral encounter
  • Develop initial service plan specific and tailored to the client needs identified during initial intake assessment/ screening assessment process
  • Revise or update service plans every six months or based upon the client’s level of need
  • Completion of referral documentation and informed consent for supportive services
  • Provides advocacy, support
  • And linkages/ referrals to community resources
  • Update clients files to ensure a record all clients level activities
  • Completion of monthly statistical report and submit to immediate Supervisor by the last Wednesday of each month
  • Adherence with the Agency’s code of ethics and HIPPA Regulations for confidentiality
  • Performs other duties as required or assigned.

Case Manager

SGA YOUTH AND FAMILY SERVICES
Chicago, IL
01.2020 - 12.2021
  • Provide services and resources to at risk adolescents
  • Complete the Intake process with the families
  • Creates a case plan for youth based on their determined risk level
  • Facilitates clients access to community resources, including mental health services, recreational activities, food, substance abuse and other supportive services
  • Conducts the client YASI (Youth Assessment Screening Instrument) to collect legal history, family, school, mental health, aggression, attitudes, skills and employment as appropriate regarding the clients' needs
  • Monitors effectiveness of services provided
  • Meet with the families on a weekly basis to complete any documents needed, to provide updates and to discuss the client's progress
  • Documents all clients contacts and all services provided in progress notes.

Education

Bachelor of Science - Psychology -

Jackson State University
12.2019

Skills

  • Community Resource Navigation Programs
  • Mental Health Crisis Response
  • Eligibility Requirements
  • Client Home Visits
  • Client Needs Assessments
  • Case Management
  • Implementing Client Care Plans
  • Interdepartmental Collaboration
  • Care Coordination
  • Legal Compliance
  • Client and Family Interviews
  • Career Development

Strengthsandattributes

Dependable, Versatile, Resilient, Goal oriented, Benefits of obtaining Psychology Degree.

Coursework

  • Concepts of Health
  • Biology (Lab)
  • Physical Science (Lab)
  • Sociology
  • Statistics I & II
  • Behavior Modification

Timeline

SSCT

Illinois Department of Human Services
01.2023 - Current

Housing Case Manager

Christian Community Health Center
12.2020 - 01.2023

Case Manager

SGA YOUTH AND FAMILY SERVICES
01.2020 - 12.2021

Bachelor of Science - Psychology -

Jackson State University

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Raquel Rawls