Raquel Rodriguez
Reading,PA
Summary
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
El Faro Restaurant
Reading, PA
07.2018 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
CNA
The Reading Hospital
Reading, PA
01.2017 - 07.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Delivered high-quality care to patients in hospital facility.
CNA
The Highlands at Wyomissing
Reading, PA
03.2015 - 01.2017
- Cared for residents in skilled nursing living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Nursing Assistant
Stoneridge Retirement
Myerstown, PA
02.2012 - 03.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
PCA
Keystone Villa at Douglassville
Douglassville, PA
02.2011 - 01.2012
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and dining room or other locations.
Education
High School Diploma -
Maria Regina High School
Hartsdale, NYSkills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Customer loyalty
- Performance Improvement
- Conflict resolution techniques
- Customer Service
- Critical Thinking
- Conflict Resolution
- Calm and Pleasant Demeanor
- Patient Care
- Vital signs monitoring
- Patient Transfers
- HIPAA Compliance
- Bedside manner
- Compassionate
- End of life care
- Patient-focused care
- Electronic Charting
- Compassionate caregiver
- Geriatric Care
- Patient relationship building
- Attention to Detail
- Patient Care Quality
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Manager
El Faro Restaurant
07.2018 - 08.2024
CNA
The Reading Hospital
01.2017 - 07.2019
CNA
The Highlands at Wyomissing
03.2015 - 01.2017
Certified Nursing Assistant
Stoneridge Retirement
02.2012 - 03.2015
PCA
Keystone Villa at Douglassville
02.2011 - 01.2012
High School Diploma -
Maria Regina High School