Raquel Rubalcado
Odessa,TX
Summary
Enthusiastic and compassionate individual with EKG technician training, seeking to provide excellent patient care. Strong communication and interpersonal skills. Seeking to leverage organizational skills and technical proficiency in an EKG technician role. Proven ability to work efficiently in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerk/Sales
Triple R Liquor
Odessa, TX
10.2018 - present
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Processed customer payments accurately and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Answered phones in a courteous manner while providing excellent customer service.
- Prepared deposits according to established procedures.
- Operated cash register to process cash, check, and credit card transactions.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Provider
Accent Care Home Health
Odessa, TX
05.2021 - 01.2024
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Transported clients to medical appointments or other destinations when necessary.
- Educated family members about how best to provide care for their loved one at home after discharge from facility or hospital setting.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
Janitorial Lead
Self Employed Services
Odessa, Texas
02.2015 - 01.2020
- Stocked supplies such as soap, toilet paper and paper towels.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Restocked shelves with cleaning supplies after each shift.
- Provided assistance with laundry services for guests on a weekly basis.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Emptied trash cans and disposed of waste materials properly.
- Dusted furniture and fixtures in assigned areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept business entrances clean, tidy and professional in appearance.
Education
EKG Certification
Odessa College
Odessa, TX01-2024
CNA
Odessa College
Odessa, TX01-2011
Medical Assistant
Southern Career Institute
Midland, TX06-2006
Some College (No Degree) - Nursing
Odessa College
Odessa, TXSkills
- Patient care
- Infection control
- Customer service
- Safety protocols
- PPE compliance
- Dependable and responsible
- Communication
- Calm under pressure
- Verbal communication
Languages
Spanish
Full Professional
Certification
EKG certification January 2024
References
References available upon request.
Timeline
Provider
Accent Care Home Health
05.2021 - 01.2024
Clerk/Sales
Triple R Liquor
10.2018 - present
Janitorial Lead
Self Employed Services
02.2015 - 01.2020
EKG Certification
Odessa College
CNA
Odessa College
Medical Assistant
Southern Career Institute
Some College (No Degree) - Nursing
Odessa College