Raquel A. Dominguez
Weslaco,TX
Summary
Highly motivated individual, experienced in different areas. Worked in the retail industry for three years, worked as a Monitor I for four years, and as Shift Supervisor for five years. Bilingual in the English and Spanish language, have acquired a Bachelor's Degree in Criminal Justice.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Mid Valley House
Edinburg , TX
02.2021 - Current
- Supervised daily operations and staff activities to ensure seamless workflow.
- Coordinate shift schedules to optimize staffing levels and coverage.
- Assigned specific tasks to team members to enhance productivity and team collaboration.
- Proactively addressed issues during shifts to maintain operational continuity.
- Communicate clearly with employees regarding job duties, expectations, and policies.
- Provide on-the-job training to new staff members (security).
- Resolved resident needs by effectively addressing immediate concerns and ensuring satisfaction.
Monitor I
Mid Valley House
Edinburg , TX
04.2016 - 02.2021
- Conducted rounds and counts to ensure resident safety and compliance with facility protocols.
- Facilitated intakes for incoming residents to assess needs and integrate them into the program effectively.
- Collected urine samples for all residents.
- Performed searches and pat-downs to look for unauthorized items.
- Provided detailed reports of important activities that occurred during the shift.
- Searched resident's living areas for contraband and unauthorized items to maintain safety and security. and outside perimeters for contraband.
- Transported residents to work sites and medical appointments to support their engagement in approved daily plans.
Sales Associate/Cashier
Burlington Coat Factory
Harlingen , TX
01.2015 - 03.2016
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Inspected merchandise for quality and arranged proper display location on floor.
- Stocked merchandise, arranging according to size or color and preparing attractive displays.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Sales Associate/Cashier
Guess Factory
Mercedes, TX
08.2013 - 07.2014
- Supported efficient and timely replenishment of sales floor merchandise.
- Trained new associates on cash register operations including opening and conducting customer transactions.
- Greeted customers, helped locate merchandise and suggested suitable options for each customer.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Education
Bachelor of Science - Criminal Justice
The University Of Texas Pan-American
Edinburg, TX 04-2015
Skills
- Staff supervision
- Shift scheduling
- Operational continuity
- Staff training
- Technical proficiency
- Time management
- Leadership
- Communication
- Organizational
Timeline
Shift Supervisor
Mid Valley House
02.2021 - Current
Monitor I
Mid Valley House
04.2016 - 02.2021
Sales Associate/Cashier
Burlington Coat Factory
01.2015 - 03.2016
Sales Associate/Cashier
Guess Factory
08.2013 - 07.2014
Bachelor of Science - Criminal Justice
The University Of Texas Pan-American