Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahel Gujo

Mountlake Terrace,WA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Japonessa and Starbucks. Expert in reservation management and point-of-sale systems, I excel in fast-paced environments, ensuring customer satisfaction and efficient operations. My adaptability and creativity enhance guest experiences, driving repeat business and loyalty.

Overview

2
2
years of professional experience

Work History

Host/Expo

Japonessa
Seattle
05.2024 - 03.2025
  • Managed seating arrangements to optimize table turnover and customer satisfaction.
  • Provided exceptional customer service to a primarily tourist clientele.
  • Acquired knowledge of sushi, fish varieties, and preparation techniques to enhance the guest experience.
  • Garnished and ran plates to tables.
  • Handled takeout orders, including packaging and facilitating seamless pick-ups.
  • Operated Toast and OpenTable software confidently to support front-of-house operations.

Barista

Starbucks
05.2023 - 05.2024
  • Crafted a variety of beverages with precision, maintaining consistency in quality.
  • Provided excellent customer service by greeting customers warmly and engaging in friendly conversation.
  • Operated the cash register efficiently, handling transactions accurately.
  • Managed food warming station, ensuring timely and proper heating of food items.
  • Completed closing tasks, such as cleaning/sanitizing equipment, restocking, and more.

Education

Associate of Arts - Integrated Studies

Cascadia College
Bothell, WA
06.2025

High School Diploma -

Mountlake Terrace High School
Mountlake Terrace, WA
06.2023

Skills

  • Adaptability
  • Creativity
  • Strong Work Ethic
  • Interpersonal Skills
  • Flexibility
  • Reservation Management (OpenTable)
  • Point-of-Sale Systems (Toast)
  • Customer Service
  • Takeout Order Management
  • Multitasking in Fast-Paced Environments

Timeline

Host/Expo

Japonessa
05.2024 - 03.2025

Barista

Starbucks
05.2023 - 05.2024

Associate of Arts - Integrated Studies

Cascadia College

High School Diploma -

Mountlake Terrace High School

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