Summary
Work History
Education
Skills
Timeline
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Raschella Burns

New Boston

Summary

Adept at enhancing customer experiences and streamlining operations, my tenure at State Farm showcased my exceptional organizational and communication skills. By effectively managing various tasks, including data entry and appointment scheduling, I improved front desk efficiency significantly. My proactive approach in resolving customer issues underscores my commitment to outstanding client relations.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Work History

Receptionist

State Farm
New Boston, TX
12.2021 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

Arkansa Highschool
Texarkana, AR
05-2003

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments

Timeline

Receptionist

State Farm
12.2021 - 01.2022

High School Diploma -

Arkansa Highschool