Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rashad Black

Hillside,Nj

Summary

Proven Sales Representative and Clerk with a track record of enhancing customer satisfaction and increasing sales revenue at Woostack Nyc. Skilled in customer experience management and cash handling, adept at multitasking and improving data accuracy. Excelled in upselling, cross-selling, and building strong client relationships, contributing to significant account growth.

Overview

5
5
years of professional experience

Work History

Clerk

ShopRite
08.2019 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Sales Representative

Woostack Nyc
03.2021 - 09.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

N/a - Business Administration And Management

Essex Community College
Newark, NJ

GED - Diploma

Bergen Community College
Paramus, NJ
10.2011

Skills

  • Telephone etiquette
  • Customer Experience Management
  • Cash handling
  • Cash management

Accomplishments

Microsoft certified osha certified

Timeline

Sales Representative

Woostack Nyc
03.2021 - 09.2023

Clerk

ShopRite
08.2019 - Current

N/a - Business Administration And Management

Essex Community College

GED - Diploma

Bergen Community College

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Rashad Black