Rashad Ivy Jr.

Promoted Internally from Porter to venue technician within one month based on performance and technical aptitude.

• Maintain and troubleshoot venue gaming systems,technical infrastructure and operational equipment to ensure uninterrupted guest experience.
• Utilize management platforms including Game Management Dashboard,7Shifts,TriplesSeat, and BeyondTrust to support operational workflows
• Collaborate with technical and hospitality management teams to diagnose issues and implement solutions quickly during high-traffic service periods.
  • Support preventative maintenance strategies to minimize downtime and improve system reliability.
  • Recognized for strong problem-solving skills and ability to resolve complex operational challenges efficiently.

Progressed through multiple roles from intern to shop-wide Production Manager within two years.

Career Progression
• Intern → Employee (April–May 2022)
• Graphic Designer & Large-Scale Print Specialist (July 2022)
• Production Manager (January 2024)
Leadership & Operations Responsibilities
• Managed daily operations and production workflow for a custom automotive and audio shop.
• Developed and standardized production procedures, job roles, and quality assurance guidelines to improve operational consistency.
• Created and managed production schedules to ensure project deadlines and customer expectations were met.
• Oversaw continuous improvement initiatives that increased shop efficiency, workflow organization, and output.
• Coordinated across design, installation, and collision teams to ensure seamless project execution.
• Led troubleshooting and resolution of production bottlenecks and operational challenges.

• Performed residential maintenance, installation, and repair work across electrical, plumbing, and HVAC systems.
• Installed appliances, lighting systems, fans, and fixtures in residential properties.
• Conducted demolition and renovation preparation including flooring, cabinetry, and drywall removal.
• Diagnosed equipment issues and performed repairs using both electrical testing and manual troubleshooting methods.
• Executed preventative maintenance programs to extend equipment lifespan and reduce repair frequency.