Rashad Williams
Summary
Dynamic professional with a proven track record at WIS International Inc, enhancing customer satisfaction through exceptional service and strategic engagement. Skilled in time management and inventory control, I consistently deliver high-quality results while fostering strong stakeholder relationships. Certified in drywall and plumbing, I excel in leading teams to achieve project goals efficiently.
Overview
9
9
years of professional experience
Work History
Associate
WIS International Inc
02.2023 - 07.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
General Contractor
Evolve Group LLC
05.2016 - 01.2023
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Education
Academic Studies
Northeast Preparatory
Philadelphia, PA05-2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Drywall Certification May 2015
General Plumbing Certification July 2016
How to be an Effective Leader Certificate September 2016
Thinking for a Change I & ll May 2017 & September 2017
Timeline
Associate
WIS International Inc
02.2023 - 07.2025
General Contractor
Evolve Group LLC
05.2016 - 01.2023
Academic Studies
Northeast Preparatory
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