Summary
Overview
Work History
Education
Skills
Certification
The gaps
References
Timeline
Generic

RaShannon Gaston

Paris,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Quality Inn Hotel
Paris, TN
02.2024 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Explained policies and procedures to visitors.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries and distributed to personnel.

Cashier

Dollar Store
Paris , TN
10.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Housekeeper

Hampton Inn By Hilton
Paris, TN
03.2023 - 07.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Followed safety procedures when handling hazardous materials.

Artillery Box Maker

Milan Box
Milan, TN
03.2022 - 06.2022
  • Maintained inventory of materials and supplies needed for box making.
  • Operated cutting machines to cut cardboard sheets into required shapes and sizes.
  • Prepared templates used in creating custom-made boxes according to customers' specifications.
  • Stacked completed boxes onto pallets for shipping purposes.
  • Loaded raw materials into production machines for further processing.
  • Disassembled defective products and recycled usable parts whenever possible.
  • Organized workstation to ensure efficient workflow throughout the day.
  • Monitored machine performance during operation and took corrective action when necessary.
  • Maintained records of daily production activities such as number of units produced, defects found.
  • Removed scrap and debris from work area at end of shift, cleaning machines using compressed air, brushes, and sponges to prepare for next shift.
  • Assembled and completed products according to production schedules.

TIG Welder

Eurotranciatura
Paris, TN
06.2019 - 01.2022
  • Performed TIG welding on stainless steel and aluminum components with a focus on accuracy and precision.
  • Set up proper welding parameters such as amperage, voltage, gas flow rate.
  • Cleaned parts to be welded using power tools and chemical solvents.
  • Inspected finished products for defects or inconsistencies in the welds.
  • Maintained and organized all welding equipment including torches, wire feeders.
  • Assisted other welders in setting up their workstations for production tasks.
  • Repaired defective welds or performed rework when necessary.
  • Maintained accurate records of completed projects and materials used.
  • Ensured that all welding supplies were properly stored away from heat sources.
  • Trained new employees on proper safety protocols related to TIG welding operations.
  • Conducted regular maintenance checks on all welding machines to prevent any downtime during production cycles.
  • Completed repairs with frequent work in different welding positions and environments.

Certified Nursing Assistant

Huntingdon Health and Rehab
Huntingdon, TN
01.2016 - 11.2018
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or strher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Distributed drinking water and nourishment to residents.

Education

High School Diploma -

Henry County High School
Paris, TN
06-2003

Skills

  • Guest Relations
  • Call Routing
  • Correspondence typing
  • Customer Service
  • Cash Handling
  • Word Processing
  • Hospitality services
  • Telephone Etiquette
  • Infection Control
  • ADL support
  • Vital signs monitoring
  • Transporting patients
  • Patient Lifting
  • Infection control procedures
  • Mobility Assistance
  • Light Housekeeping
  • Collecting vital signs
  • HIPAA Compliance
  • Toileting assistance
  • Ambulation Assistance
  • Feeding Assistance
  • Compassionate
  • Range of motion exercises
  • General housekeeping ability
  • Understands mobility assistance needs
  • Valid [State] driver's license
  • Assisting with personal grooming
  • Calm and level-headed under duress
  • Family support and assistance
  • Adaptable
  • Patient Care
  • Privacy and confidentiality
  • Hardworking and Reliable
  • Reliable and Trustworthy

Certification

  • Certified Nurse Assistant- 2012-2020

The gaps

  • I have experience in a lot of different task when it comes to the different job opportunities this world has to offer. I moved back home to California a little after I graduated and did some work there as well. I worked at a private auto auction dealership, the shopping mall, and at a Supersave Market. I moved back to Tennessee and had two children 6 years apart. I have restaurant experience as well as working with windows and doors at Pella in Murray, KY. I enjoy serving people and helping them in anyway I can. I have always been a passionate hard worker no matter the job. Some of the jobs that I did work for a short period of time, I had some bad experiences with discrimination and removed myself. I deserve to work in a respectful and professional environment along with everyone else as well.

References

References available upon request.

Timeline

Front Desk Receptionist

Quality Inn Hotel
02.2024 - Current

Cashier

Dollar Store
10.2023 - 01.2024

Housekeeper

Hampton Inn By Hilton
03.2023 - 07.2023

Artillery Box Maker

Milan Box
03.2022 - 06.2022

TIG Welder

Eurotranciatura
06.2019 - 01.2022

Certified Nursing Assistant

Huntingdon Health and Rehab
01.2016 - 11.2018

High School Diploma -

Henry County High School

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RaShannon Gaston