Rashell (Shelly) Hawkins

Work independently to retrieve medical records for clients for risk adjustment and other requests.

• Maintain and exceed my CPH of 25 to 30. And have a low rejection percentage of 5%
• Set up links to retrieve medical records.
• Set up authentication procedures.
• Keep track of all my assigned work.
• Keep my coordinator and supervisor aware of any issues and with my progress.
• Addend all meeting on Teams with my team.
• Proficient in many EMR systems.
• Am able to find my way through unknown EMR systems without assistance.
• Proficient in Health Source, Excel, Oracle, Teams, VMWare and many other programs used for my current work.
• I have an excellent attendance record.

• Followed all company policies and procedures to deliver quality work.
• Trained new hires for CRS work
• Work On site to retrieve medical records for clients.
• Traveled to various cities to retrieve medical records.
• Worked with other teams outside my own while on travel.
• Maintained and exceeded my CPH and all requirements for all jobs.