Dr. Cheryl Robertson
Pennsylvania Institute of Technology
Philadelphia,PA
8
years of professional experience
Experienced supervisor with a strong track record in training, strategic planning, and staff management. Committed to enhancing operational effectiveness and fostering a collaborative environment.
Work History
RPSW- Supervisor- Treatment/SBH
4 Years 2 Months- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members to enhance productivity and improve workflow efficiency.
- Implemented process improvements that reduced errors and increased operational effectiveness.
- Coordinated scheduling and task assignments to optimize resource allocation and meet project deadlines.
- Assigns and reviews cases, monitors case activities, and evaluates worker performance.
- Supervises case managers, case aides, and other subordinate staff, providing consultation and direction.
- Determines training and developmental needs, conducts training, and initiates corrective action when necessary
Department Chair
6 Years 1 Month- Led departmental strategic planning initiatives to enhance academic programs and faculty development.
- Fostered collaborative environments among faculty, promoting interdisciplinary research and teaching methodologies.
- Implemented assessment strategies to evaluate student learning outcomes and improve curriculum alignment.
- Developed policies to ensure compliance with accreditation standards and institutional guidelines.
- Teach courses PRN, Anatomy & Physiology I & II, Microbiology, Chemistry, Developmental Psychology, Math & English101 & 102
(Allied Health Programs- Evening Chair)
8 Years 5 Months- Led curriculum development initiatives to enhance academic offerings and student engagement.
- Oversaw faculty recruitment and development, fostering a collaborative educational environment.
- Implemented strategic planning processes to align institutional goals with community needs.
- Facilitated accreditation processes, ensuring compliance with educational standards and regulations.
- Educated students on essential medical terminology and foundational anatomy principles.
- Instructed first aid procedures and patient preparation techniques for exams.
- Prepared and administered medications to patients following protocols.
- Delivered introductory course on medical insurance and vital signs monitoring.
- Provided instruction in pharmacology and effective communication skills for healthcare settings.
Case Manager Supervisor
5 Years 6 Months- Supervised case management team, ensuring compliance with organizational policies and best practices.
- Implemented quality assurance measures, improving service delivery and client satisfaction.
- Developed training programs for new staff, enhancing onboarding efficiency and retention rates.
- Conducted regular performance evaluations, providing feedback to staff for professional growth.
Education
Ed.D - Education/ Leadership
- Dean's List 2023
- 3.93 GPA
- Ranked in Top 25% of class
- summa cum laude graduate
- Phi Kappa Phi Member
- AKA Sorority Member
Master of Science - Business Administration
Master of Science - Healthcare Administration
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Timeline
RPSW- Supervisor- Treatment/SBH
NET/FC
07.2022 - CurrentRead More
Department Chair
Lincoln University
08.2020 - CurrentRead More
Case Manager Supervisor
Turning Points for Children
11.2018 - 05.2024Read More
(Allied Health Programs- Evening Chair)
Pennsylvania Institute of Technology
04.2018 - CurrentRead More
Trident University International
Ed.D from Education/ Leadership
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Strayer University
Master of Science from Business Administration
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Drexel University
Master of Science from Healthcare Administration
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