Rashida Carrasco

• Managed the daily operations of an organization including delegating responsibility and

authority in order to ensure that the business functions efficiently and effectively in

meeting its mission, goals, and objectives.

• Provided administrative support to ensure efficient operation of the office and HR

department.

• Executed operational requirements by scheduling and assigning administrative projects

and expediting work results.

• Skilled in Microsoft Office Suite.

• Collaborated with IT on feature and functionality improvements to the website
• Processed and shipped customers packages through various mailing carriers
• Promoted online sales with product launches including content, imagery, and pricing
• Resolved customer inquires that have been escalated to the web store Operation teams
• Managed Shopify.com, Authorize.net, and other web platforms
• Assisted the executive board with any request or task
• Managed and scheduled meetings for the company and employees
• Used various platforms to communicate and organize projects via email, Slack, Trello.com

• Analyzed sales performance and generated key reports for weekly, monthly, and quarterly meetings
• Coordinated employees schedules and training programs
• Planned and implemented all seasonal floor sets to ensure they meet company standards and deadlines
• Supported store manager and regionals to increase MTD and YTD sales revenue
• Recruited, hired, and trained 20+ associates, developing employees into productive team members