Rashida Harrell
Hertford County Public Schools
Ahoskie,NC
9
years of professional experience
Highly experienced and dedicated professional with an unique exceptional work ethic, productivity, efficacy, and administrative skills. Seeking to obtain an administrative position that will allow me the opportunity to utilize and enhance my knowledge, skills, and abilities in customer service, administration, team building, computers and etc. within at a thriving organization.
Work History
Certified Swing Manager
2 Years 10 Months- Supervised shift operations, ensuring smooth handoffs, staffing coverage, and service consistency.
- Coordinated team assignments, prioritizing tasks to maintain workflow and customer satisfaction.
- Monitored safety and quality standards, correcting issues before they affected operations.
- Trained crew members on procedures, systems, and service expectations to improve performance.
Cell Production Operator
3 Years 10 Months- Packages and labels finished product according to requirements and packaging standards.
- Responsible for making sure packaged products are accurately reflected on the packaging labels.
- Effectively transports packaged materials to storage areas.
- Works effectively with co-workers as a team member and support safe, quality production
Bus Driver
8 Years 10 Months- Transport children and other passengers to and from school
- Obey all traffic laws to ensure students arrive to their destination safely
- Ensure the safety of all students when entering and leaving the bus
- Engage with students as they enter and leave the bus
Customer Service Associate
1 Year- Manage large amounts of incoming phone calls for food orders and pick-ups.
- Identify and assess customers’ needs to achieve satisfaction through food order and delivery.
- Build sustainable relationships and trust with customers and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Area Technician
2 Years- Ensured the delivery of a safe, clean and infection-free environment to patient and patrons.
- Constantly monitors, cleans the overall Hospital, and patient rooms/bathrooms.
- Ensured compliance to regulatory guidelines.
- Assisted other team members with cleaning projects following all procedures.
Education
- General Education
- Massage Therapy
High School Diploma - General Studies
Skills
Provided exemplary customer service to maintain customer satisfaction and support smooth service operations.
Administered document management workflows to support efficient record keeping and retrieval.
Coordinated office administration tasks to support daily operations
scheduling
and internal coordination.
Managed team development efforts to strengthen capabilities and maintain effective collaboration.
Maintained safety proficiency to support compliant
risk-aware operations.
Maintained effective communication to coordinate priorities
reduce misunderstandings
and support operational continuity.
Directed conflict resolution to maintain productive working relationships.
Applied computer skills to support daily workflows and maintain operational readiness.
Coordinated patient relations activities to maintain patient satisfaction and effective communication.
Applied leadership capabilities to support team alignment
accountability
and day-to-day execution.
Maintained dependable
reliable support to ensure continuity of daily operations.
Timeline
Certified Swing Manager
Tandem
01.2024 - CurrentRead More
Cell Production Operator
Berry Plastic
01.2023 - CurrentRead More
Customer Service Associate
China Garden
01.2023 - 01.2024Read More
Area Technician
ECU Hospital
01.2021 - 01.2023Read More
Bus Driver
Hertford County Public Schools
01.2018 - CurrentRead More
Miller Motte College
from Massage Therapy
Read More
Roanoke Chowan Community College
from General Education
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Hertford County High School
High School Diploma from General Studies
Read More