Rashika Prasad
Cogir Management USA
East Palo Alto,CA
2
Languages
7
years of professional experience
Committed customer service with 6+ years of experience, seeking a job in human resources. Reputation of meeting company needs with consistent and organized practices. Looking to utilize clerical skills and friendly demeanor to jumpstart a human resources career. Expert in high-pressure and adaptive situations and challenges. Contributes to smooth front-end operations and goes beyond requirements to handle company needs.
Work History
Concierge
2 Years 1 Month- Coordinated transportation logistics for residents, ensuring timely arrival to appointments and activities.
- Developed and maintained strong relationships with residents, fostering a welcoming community atmosphere.
- Ensured accurate timekeeping data by training employees on proper use of the time clock system.
- Collaborated with HR to resolve employee inquiries regarding payroll discrepancies and benefits.
Behavioral Therapist
1 Year 6 Months- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
Receptionist
7 Months- Greeted customers, answered general questions and directed to appropriate locations.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Healthcare Associate
5 Months- Recorded vital signs and confidential patient information in Electronic Health Records System.
- Managed office and directed workflow.
- Facilitated communication between managers and employees.
- Planned and executed programs to ensure customers’ satisfaction.
Receptionist
1 Year- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
Concierge
1 Year 6 Months- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Built and maintained productive relationships with employees.
- Offered guests beverages and refreshments upon check-in.
Education
High School Diploma
Certificate of Specialization - Human Resources Management
Skills
Tech Savvy - EHR
Organizing / Documenting
Microsoft word/ Excel
Appointment Scheduling
Calendar Management
Multitasking and Prioritization
Verbal and Written Communication
Administrative Support
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Concierge
Cogir Management USA
07.2024 - CurrentRead More
Behavioral Therapist
Maxim Healthcare
01.2023 - 07.2024Read More
Healthcare Associate
Milestone
07.2022 - 12.2022Read More
Receptionist
Hilton
06.2022 - 01.2023Read More
Receptionist
Kensington Place
08.2021 - 08.2022Read More
Concierge
Sunrise of San Mateo
07.2019 - 01.2021Read More
Carlmont High School
High School Diploma
Read More
College of San Mateo
Certificate of Specialization from Human Resources Management
Read More